Consumers experiment with digital amid the pandemic but companies miss the mark on CX, Broadridge study finds

Broadridge Financial Solutions Companies need to create compelling digital experiences for consumers to make the switch to paperless.

Over the past year of the pandemic, consumer behaviors have continued to shift and so too have ways in which brands interact with customers. While 70 percent of North American consumers have…

Broadridge Financial Solutions

Source: Bobs Guide Latest News

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