Utilities implement demand-side management programs to help customers save energy. Energy efficiency programs, by far the largest demand-side management effort, offer customers incentives to increase efficiency and, therefore, decrease overall electricity demand. Demand response programs, another type of demand-side management, are implemented to decrease customer demand during times of very high system demand or emergencies. Source: Today in Energy – Demand-side management programs save energy and reduce peak demand
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Source: CTRM Center